How We Work
At 7Roars, we use modern project management tools and regular updates through channels like email and video calls to keep our clients in the loop.
We need administrative access to your Shopify store to implement the necessary changes and optimizations.
While we primarily work remotely, we are open to arranging in-person meetings if it suits the project's requirements.
Services, Prices & Billing
Yes, we offer a range of customization and development services tailored to your specific needs.
Yes, 7Roars provides white-label services to agencies that want to outsource their Shopify development tasks.
Our pricing is based on the scope and complexity of the project, with detailed quotes provided after initial consultations.
We accept payments via major credit cards, PayPal, and bank transfers.
We primarily bill in USD but can accommodate other currencies based on client location.
You can get a quote by contacting us with your project details and requirements. Click Here to book your call.
We make contracts for large projects but not for small ones (e.g. not usually under $3k). This is due to the time it takes to write the contract. We also make contracts for retainers.
Contracts are bound by US law and this is non-negotiable. If you make a contract with a US company – the contract is with US law.
Some clients need us regularly. For these clients, we offer a retainer contract with a fixed number of hours per month. This comes with a 12-month contract and a 3-month cancellation notice period.
The hourly rate is reduced based on a sliding scale of number of hours. More hours = a lower rate.
If you would like a quote for a retainer contract please contact us.
New clients: Established businesses with trading history are billed either once per month if working on an hourly basis or 50/50 if working on a fixed-price project. High-risk clients are required to pay 100% upfront for all work e.g. companies with no trading history. Invoices are sent with 14-day payment terms.
Existing clients: we bill once per month usually on or around the 5th of the month. Invoices are sent with 14-day payment terms.
Getting a Quote
To get a quote please fill in the Contact Form. Someone will get back to you within one working day.
If the scope is very clear we can give you a fixed price for completing the work. If the scope is not so clear or may change considerably we will give a range estimate.
Please reply to the email quote we sent or follow the instructions on the online proposal.
Help & Support
Support is available through our dedicated client portal or direct communication channels.
Shopify support handles general platform issues, but our experts provide specialized services to optimize and expand your eCommerce capabilities.
